Greyhound Not Happy With Alec Baldwin’s AA Apology

NEW YORK (CBSNewYork) — Greyhound is the latest carrier to be upset by Alec Baldwin.

Baldwin was booted off an American Airlines flight earlier this week. The actor then nixed his Twitter account. On Wednesday, he wrote a long-winded apology for his behavior on The Huffington Post.

“Most of the flight attendants I have ever encountered still have some remnant of the old idea of service. Add to that the notion that in this day and age, many people have a lot of important work to do, by phone, and would like to do so till the last possible minute. But there are many now who walk the aisles of an airplane with a whistle around their neck and a clipboard in their hands and they have made flying a Greyhound bus experience,” Baldwin wrote in his apology.

That didn’t sit well with Greyhound CEO Dave Leach.

“As president and CEO of Greyhound, I was disheartened to hear about the comments you made regarding our company,” Leach wrote in an open letter to the actor. “Now I’m the first to admit that Greyhound has had some challenges with brand perception, so I understand that you probably were basing your comments on that alone.”

Leach suggested that Baldwin try riding on a Greyhound bus, saying the carrier has upgraded its amenities and the experience is probably better than he recalls.

“We don’t require our customers to turn off their electronic devices… ever,” Leach wrote. “You could therefore play Words With Friends during your entire trip and nobody would give you any grief over it.”

Baldwin was booted from the airline for continuing to play the game after the flight crew asked passengers to switch off their phones.

“Should you still decide not to try us, even after I’ve shared with you all of the exciting changes we’ve made here at Greyhound, all I ask from you is a simple apology,” Leach wrote. “Mr. Baldwin, please reconsider your position and come see how great a company Greyhound has become.”

The Flight Attendants Union also remains upset with the actor. A spokesman said they want the FAA to fine the actor for causing the delay, the Daily News reported Thursday.

You buy this apology? Please offer your thoughts in the comments section below.

  • August

    Is his brother Steven still playing poor & begging for cash donation through his religious scam website?

  • liz

    You know, I never liked him. He has an EGO the size of MONTANA and a PEA brain. Just a loud mouth, nothing really important to say, always seemed like an arrogant ASS! He just does not know when to shut his BIG mouth.

    • yeah, but...

      …he’s on a hit tv show and he’s loaded with money. so, fat boy gets a free ride through life.

  • mell

    Simply boycott Capital One and any other products that he endorses. Maybe he’ll get banished back into the 99%

  • Scott

    I don’t see anything wrong with his Greyhound bus comment. All he was doing was comparing apples to oranges to make a point that flying is better than a bus. And it is, for many reasons, any day of the week. The Greyhound CEO should have tunred that into a postive and said ‘thank you Mr. Baldwin for mentioning our compnay name, we take great pride in being the brandname for safe and reliable bus serivce. That CEO needs really has no clue about PR.

  • SoSo

    Alex just say your sorry and shut the F__K up.

    • It's Alec

      Who’s Alex?

  • DianeD

    I recenty sat in the Quiet Car on Amtrak and sat with an elderly couple in a four-seater….the elderly can neither whisper or hear very well. Needless to say, I was the one who kept getting in trouble for being louder than a whisper. The elderly man of the couple was the one who was very loud, even after me telling him to keep his voice lower and explaining what a quet car was. I kept my voice to a level that the elderly couple could hear while trying not to be loud. Moving my seat would have been an insult to the couple. The only time I got loud was when the couple had thought they lost their oversized luggage and I was trying to direct them to personnel on the train to get help in looking for their luggage. I kept getting called out for being loud because Amtrak did not have the nerve to confront the elderly couple.

    • Robert Richardson

      I used to be a Greyhound fan until the last five years or so. Now I refuse to ever use them again!!!!! I’m a big fan now of AMTRAK, however I have observed several instances of uneven treatment at the hands of their conductors that was obviously personal.



  • JohnW9540

    This has turned into more trouble than this egomaniac is worth.

  • Old Timer of New York

    Time for Baldwin to stop showing off his being a spoiled star BS.
    No one wants to ride a Greyhound bus it’s for poor folks and usually
    Baldwin should be glad he did not ride a Greyhound or Trailways
    busin the 1950’s as an Afro-American ,when all black passengers upon arriving in
    Richmond VA got a Southern white driver who ordered all Blacks
    to the rear of the bus.
    Anyway only in America is this great publicity for him and turns into more
    money in his pocket from the hype.

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