Fairfield Police Receive Numerous 911 Calls About Outage

FAIRFIELD, Conn. (CBSNewYork/AP) — A major outage Sunday night shut down cable TV, Internet and phone service for Optimum customers in Connecticut.

Residents from Greenwich to Milford were affected by the outage, which began shortly before 7 p.m. Some service was restored an hour and a half later.

Some customers told WCBS 880 their television service had been restored, but Internet service was still out.

Cablevision executive vice president Charles Schuler told WCBS 880’s Fran Schneidau the problem was “a commercial power related issue.” A company representative said service was slowly being restored Sunday night.

Police in Fairfield said they received numerous 911 calls about the outage. But the police department’s Facebook page emphasized that the outage was “neither an emergency or a police related concern.”

Police also did not appreciate people calling 911 over the outage. The post warned that 911 should be used for life-threatening emergencies only and misuse of the 911 system may result in an arrest.

No tally was given on how many Cablevision customers were affected by the service interruption.

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