NEW YORK (CBSNewYork/AP) – Health officials are looking at a New York City spa’s safety plans after a patron was found unresponsive in a hot tub and died.

Police say it happened around 6 p.m. Sunday at Spa Castle in Queens. Relatives say the man, Hock Ma, was in good health in his 80s and had gone to the spa on a family holiday outing.

Medical examiners are determining what caused his death.

Spa Castle spokeswoman Stephanie Chon says a manager tried to resuscitate Ma after he was pulled from a shallow pool. He was taken to a hospital, where he was pronounced dead.

Chon says safety precautions are posted and staffers are certified in CPR.

Mary Ma says her father was a retired dry cleaner. She says the family is in shock.

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