NEW YORK (CBSNewYork) – A Brooklyn subway station elevator is set to be replaced after more than a dozen a people got stuck.

The passengers were trapped in the hot elevator at the Clark Street station Monday for nearly an hour.

The elevators are the only way to get to the platform at the station. Passengers eventually sat on the floor as they waited to be rescued.

“It was very intense. It was very hot, sweaty,” said commuter Talia Kovacs. “A lot of people were feeling very upset and anxious and agitated.”

Firefighters helped 17 people climb a ladder through a hatch in the ceiling to rescue them.

The MTA issued an apology to the customers, saying the elevator was 87 years old.