NEW YORK (CBSNewYork) – There are questions being raised about the city’s multi-million dollar COVID-19 food program amid charges that some deliveries arrive spoiled and others lack proper nutrition.

CBS2 political reporter Marcia Kramer is demanding answers.

For a diabetic Queens woman, it was not exactly a good fit: A roll, cookies, strawberry jam, peanut butter and sweetened dried cranberries delivered by New York City as part of its COVID-19 food program to feed the homebound and food insecure.

“You won’t starve but you’re going to wind up in the hospital with high blood pressure or high sugar,” said Maria.

Maria also claims she received a delivery that was full of snacks: cookies, pretzels, onion rings, not much nutrition for a couple where one is diabetic and one has a heart condition.

That case is not the only complaint. Others, including Madeline Pierro, say they have received rotten, moldy food.

“I was very shocked to see an order like that delivered to a family,” she said. “I had to throw the two boxes into the garbage pail.”

Brooklyn Borough President Eric Adams has also received complaints about the nutritional content of some meals delivered by the city.

“We’re supposed to be using this moment to feed people healthy food,” said Adams. “Why is it important? Because diabetes is the umbrella for a lot of other diseases.”

MORE: De Blasio Pledges ‘We Will Not Allow Any New Yorker To Go Hungry’ As City Launches $170 Million Initiative To Fight Food Insecurity

When asked about one couple saying that their last delivery included “six bags of onion rings, potato chips and cookies and that was it” by CBS2’s Marcia Kramer, Mayor Bill de Blasio promised to look into the matter.

“I’m counting my blessings in the middle of this crisis, and it’s a blessing anytime you or any member of the media points out something that needs to be fixed on behalf of the people of this city,” the mayor told Kramer. “Onion rings and cookies are not nutrition. We may all enjoy them, but that ain’t nutrition.”

The city’s food czar, Kathryn Garcia, who faces the daunting task of delivering over a million meals a day, insists her agency has received only a small number of complaints, but she takes each one seriously.

“We have over 30 vendors who are supporting us in this effort, and we have very strict nutritional requirements within their contracts,” said Garcia. “If any are not meeting them, please make sure to let us know cause we want to hold them accountable to deliver the food that we’re paying for.”

Garcia means business. She says the city has already canceled the contract of two vendors.

WHAT’S YOUR EXPERIENCE? Have you had problems with food delivered by the city? Let us know. If you have pictures, please include them.

Comments (3)
  1. Sophia says:

    I’d post a picture like requested but how can you post a picture of something that never arrived? So far there have been FIVE missed deliveries. Are the delivery people taking the food home?

  2. Freda says:

    My latest delivery was “shelf-stable” – sugary cereals, graham crackers, fruit punch (sugar), salty crackers, Mac and cheese (I don’t have a microwave), canned franks and beans (very high sodium) etc – not food I can eat. I did receive oat milk and tuna and chicken packets in foil.

  3. Nancy Hernandez says:

    My brother lives at 780 Greenwich Street 10014 and has not received his order 05/26/2020 and 05/28/2020, he is 85 yrs old. Can’t seem to find a number to call When I go on NYCOVI19 portal there is no place to submit complaint. I am helping him remotely since he does not know how to use a computer. My name is Nancy Hernandez, thank you!

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